All orders placed will be processed and shipped by the next working day after placing your order. In some cases, such as new print releases, a longer turnaround time might be necessary but we will always inform you of this at the point of ordering. Delivery charges will be calculated for you during the checkout process once you have entered your delivery address details and will be based on the total weight of your order. If you place another order prior to your first order being shipped we will endeavour to combine your orders and will refund any postage overcharges directly back to you.
All items under 2kg will be sent via Royal Mail Second Class as standard. Delivery times are estimated at 3-5 working days from the date of shipping.
Up to 390g – Large Letter – £2.00
Up to 2kg – Small Parcel – £3.00
All orders over 2kg will be sent via 1 Day Courier Service. Delivery times are estimated at 1 working day from the date of shipping.
Up to 1kg – £6.70
Up to 5kg – £7.60
Up to 10kg – £13.00
Up to 11kg – £13.50
Up to 12kg – £14.20
All delivery charges will be calculated at the checkout once you enter your delivery address details and will be based on the total weight of your order. No additional delivery charges will be applied after shipping. If the calculator does not offer you a postage option then please get in touch and we can advise on the estimated delivery cost. We always use the most cost effective delivery options and do not make any profit from our postage charges.
What happens if you do not receive your order?
For deliveries via Royal Mail Second Class, they will only consider your order lost if it has been more than 10 working days since it was shipped. If you have not received your order after 10 working days please get in touch with us using one of the methods on the Contact page and we will be able to inquire with Royal Mail as to the whereabouts of your parcel. It has also happened, on occasion, that the postman has attempted delivery when you were not in but not left a card to notify you so it’s always worth giving your local sorting office a phone call to check if they are holding any parcels for you.
In the unlikely event that your sorting office is not holding the parcel and Royal Mail are unable to find it we will attempt to replace the contents of your parcel or if the fabric is no longer in stock we will issue a refund.